Our website address is: https://rkiddlesjewellery.au. We also own the rkiddlesjewellery.com.au domain, which points to the same address. RKiddle’s Jewellery is committed to ensuring that your privacy is protected. This privacy policy explains what information we collect, how we process it and the procedures that we have in place to safeguard your privacy. If you do not agree to the following policy you may wish to cease viewing/using this website.

At RKiddle’s Jewellery we collect personal information about you in order to provide you with the best service and a personalised shopping experience. We gather this information about you when you engage with us and use our Services, including, but not limited to, when you purchase products using our sites, register or complete forms on our sites, submit user-generated reviews, and interact in any social media functions or digital marketing.

  • Personal information such as your name, date of birth and gender.
  • Contact information such as email address, postal address and telephone number.
  • Financial information such as credit / debit card numbers.
  • Your marketing preferences, including any consent you have given us when you set up an online account.
  • If you contact us by telephone, email or live chat we may keep a record of that correspondence.

Information related to your browser, device or operating system that you use to access our Services. Your IP address, the website you came from, information on actions taken on our services including, but not limited to, pages viewed, dates and times of visits, time spent on each page and products viewed, clicked on, added to your basket and purchased.

We process your personal data including, but not limited to, the following purposes:

  • to personalise our products and services for you.
  • to process and fulfil your order and to provide products and services you have requested.
  • to provide customer service care.
  • sending you information about changes to our terms or policies.
  • verifying your identity.
  • to prevent, investigate and/or report fraud, misrepresentation, security incidents or crime, in accordance with applicable law.

For occasional direct marketing to send you e-newsletters and other promotional material about our services.

To place cookies and use similar tracking technologies (as set out in the “Cookies” section and the information provided to you when those technologies are used) to personalise content and advertising for you and to allow our content to function better.

If you no longer wish for us to use your personal information for marketing purposes, you have an absolute right to opt-out at any time. You can do this by clicking on the “Unsubscribe” link at the bottom of our emails or by contacting us at RKiddle’s Jewellery

When you register your personal information with RKiddle’s Jewellery, you consent to the use of your personal data in line with this Privacy Policy. If you are under the age of 18, you must inform a parent or a guardian about our Privacy Policy and obtain their agreement to this before using any of our online services including, but not limited to, registration with RKiddle’s Jewellery, placing an order with us.

Without your consent, we may share your personal data in response to legal process, for example, a court order or a subpoena, a law enforcement or government agency’s request. We may also share your data with third parties if this will help us to enforce our policies and terms of use, to check for potential illegal website intrusion or hacking activities, and to protect the safety of other users.

We do not share your personal data with any other companies or marketing organisations.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we process personal data for marketing purposes, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.

Our policy is that if you do not logon, or use your RKiddle’s Jewellery Account for 2 years, we will delete the account, and all personal information provided in your user profile.

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data. You have an absolute right to opt-out of direct marketing at any time by contacting us at rkiddlesjewellery.au.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We have put in place a number physical, electronic, and managerial procedures designed to prevent unauthorised access, and to maintain website data security, and to correctly use the personal data we collect online.

To ensure customers do not accidently type the wrong domain, we also own : rkiddlesjewellery.com.au. Typing this domain, will also bring you to this site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How to manage and remove cookies. The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. For further information, see www.aboutcookies.org.

As a general internet security browsing rule, we would always recommend regularly deleting cookies from your browser.

 

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt-out of direct marketing, you can get in touch at rkiddlesjewellery.au, ring us on 0401 411 466, or write to us at RKiddles Jewellery.au, PO Box 369,
65 Mount Eliza Way, Mount Eliza, Victoria 3930 Australia